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Kimbrell's Furniture Delivery & Customer Experience Specialist DURHAM

Kimbrell's Furniture Delivery & Customer Experience Specialist

Full Time • DURHAM
Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Kimbrell’s Furniture Delivery & Customer Experience Specialist 

Be the reason customers love their Kimbrell’s experience.

At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the final and most important impression we leave with our customers. We’re looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time.

If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you.

🔑 What You’ll Do

As a key member of our team, you’ll play a vital role in both delivery operations and in-store support:

🚛 White-Glove Delivery

  •  Deliver, assemble, and set up furniture and appliances in customers’ homes 
  •  Ensure a clean, careful, and damage-free experience 
  •  Review orders with customers and confirm satisfaction before leaving 
  •  Represent Kimbrell’s with professionalism at every stop 
🏬 Showroom & Warehouse Support

  •  Assist with merchandising, floor setup, and product displays 
  •  Move and stage furniture between the warehouse and the showroom 
  •  Help maintain a clean, organized, and customer-ready store 
📦 Operations & Inventory

  •  Prepare delivery routes and stage merchandise 
  •  Receive and track incoming inventory 
  •  Maintain organized warehouse spaces 
🤝 Customer Support & Collections

  •  Assist with customer account follow-ups when needed 
  •  Support repossession efforts (when authorized) in a professional manner 
⭐ What Success Looks Like

  •  Exceptional customer service and positive feedback 
  •  Safe, damage-free deliveries 
  •  On-time performance and accurate documentation 
  •  Strong teamwork and professionalism 
✅ What You Bring

  •  Valid driver’s license with a good driving record 
  •  Ability to lift and move 10–100+ lbs regularly 
  •  Strong customer service and communication skills 
  •  Basic mechanical ability (furniture assembly) 
  •  Reliability, professionalism, and a team-first mindset 
💪 Work Environment

  •  Active, hands-on role (lifting, moving, assembling) 
  •  Indoor and outdoor work in varying conditions 
  •  Full-time schedule with weekend availability 
🌟 Why Join Kimbrell’s?

  •  Be part of a customer-first culture
  •  Work in a role where every day is different
  •  Make a real impact on the customer experience
  •  Join a team that values hard work, service, and professionalism
👉 Apply today and help deliver more than furniture—deliver an experience.


*The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties*
Compensation: $15.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

We offer:

Medical, Dental, and Vision Insurance
Short Term Disability
401k With Company Match
Life Insurance
Accident Insurance
Credit Union Membership
Employee Purchase Program
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