Kimbrell's Furniture Delivery & Customer Experience Specialist
Full Time • SALISBURY
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Overview:
Join our team as a Delivery & Customer Experience Specialist, where you’ll deliver and set up furniture while creating a top-tier, white-glove customer experience. This role is key to ensuring every customer interaction ends on a high note.
Join our team as a Delivery & Customer Experience Specialist, where you’ll deliver and set up furniture while creating a top-tier, white-glove customer experience. This role is key to ensuring every customer interaction ends on a high note.
What You’ll Do:
- Deliver, assemble, and set up furniture in customers’ homes
- Provide professional, customer-focused service at every stop
- Load, unload, and handle merchandise safely
- Assist with showroom displays and store support tasks
- Support warehouse operations and inventory handling
- Maintain delivery vehicles and follow safety procedures
- Field collections
What We’re Looking For:
- Customer-focused, professional, and dependable
- Ability to lift 10–100+ lbs and work in a fast-paced environment
- Basic mechanical skills (furniture assembly)
- Valid driver’s license with a good driving record
- Strong communication and teamwork skills
- Basic computer skills (bilingual is a plus)
Why It Matters:
You are the final touchpoint in the customer journey—your service directly impacts customer satisfaction, repeat business, and brand reputation.
You are the final touchpoint in the customer journey—your service directly impacts customer satisfaction, repeat business, and brand reputation.
*The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties*
Compensation: $15.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The first Kimbrell's furniture store opened in downtown Columbia, SC in 1915. In its 110th year, Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC.
Founding principles continue to guide the company. Kimbrell's believes for the company to be successful, its people must be successful. The company aims to treat employees as "family," working together to improve the happiness and well-being of others through home furnishings. The company also aims to treat customers as "family" through its superior customer service.
Kimbrell's hand-selects furniture to uniquely offer customers a combination of style and value. Kimbrell's partnerships with Sealy and Jamison also offer comfort and value in its exclusive mattress lineups. Kimbrell's has expanded its quality home furnishings to include appliances, electronics, outdoor, and home decor that enhance customers' homes. A mainstay for the company remains its own in-house financing program that offers customers personalized credit.
Kimbrell’s remains a family business dedicated to:
• Affordable style
• Friendly service
• Personalized credit
• Comfortable shopping
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Medical, Dental, and Vision Insurance
Short Term Disability
401k With Company Match
Life Insurance
Accident Insurance
Credit Union Membership
Employee Purchase Program