108 year-old company and stronger than ever!

Kimbrell’s Furniture is looking for motivated, enthusiastic, and hard-working individuals to join our Call Center team. The Call Center at Kimbrell's Furniture immediately hiring for a SPANISH/ENGLISH BILINGUAL agent at our Concord, North Carolina facility.

We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

Responsibilities:

Ability to communicate written and verbally in Spanish and English
Locating and contacting debtors to inquire about their payment status
Minimize objections for payment and suggest available customer-friendly payment options
Update account status and database regularly
Use software to keep detailed notes regarding conversations with customers and outcomes
Accepts payments over the phone via credit card
The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes

Requirements:

Cooperative disposition and ability to work in a team setting
Positive attitude
Desire to learn and develop professionally
Attention to detail and the ability to reason and think quickly and effectively
Excellent communication skills
Some experience in collections preferred but not required. Will train the right candidate
Must be available to work Mon - Fri between 8am and 8pm and alternating Saturdays

*The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment.*

Compensation: $31,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

From our humble beginnings in 1915 with a single store of 2 employees, and mule drawn wagon, Kimbrell’s has grown to over 50 stores with hundreds of employees serving both Carolinas. For over 100 years, we have and continue to take great pride in providing exceptional customer service and quality merchandise. We truly believe in not only caring for our customers, but also our local communities and serving both our customers and communities to the best of our abilities.

Our mission is to provide dependable, quality furniture, at the best value; offer easy financing; all while providing excellent customer service.

We cannot accomplish this without our family of employees, and we are looking to add to our growing family! At Kimbrell’s, we still follow our founder’s belief in fair pay, promoting from within, and rewarding those who provide great service to our customers, community, and company. If you are dedicated to creating that exceptional customer experience and have a strong connection with your local community, then we want to hear from you!

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Are you available to work weekends and Holidays?*

How many years of experience do you have with Collections?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

I was referred to this position by a current employee

Who referred you?

We offer:

Medical, Dental, and Vision Insurance

Short Term Disability

401k With Company Match

Life Insurance

Accident Insurance

Credit Union Membership

Employee Purchase Program

Collector - Bilingual

Or apply here.

Yes, Text Me!

Let Us Text You!

We offer: